Refund policy

Return and refund policy

Last updated: October 30, 2026

At Love4air, we want you to be happy with your order. If you have a problem or would like to request a return, please contact us at support@love4air.com.

Return requests

You may request a return within 15 days after your order is delivered. Please include your order number and the reason for the return. If the item arrived damaged, defective, or incorrect, please include photographs if possible.

Contact us before sending an item back. We’ll review your request and provide return instructions and the correct return address. Please don’t send an item to the address on the package unless we direct you to do so.

Return shipping

We offer free return shipping for eligible returns. If your return is approved, we’ll provide a prepaid return label or make another arrangement so you don’t have to pay the return shipping cost.

Damaged, defective, or incorrect items

If your item arrives damaged, defective, or different from what you ordered, please contact us as soon as possible. We’ll work with you to resolve the issue, which may include a replacement, refund, or another remedy as appropriate.

Refunds

After we receive and inspect your return, we’ll notify you about your refund. Approved refunds will be issued to your original payment method. Your bank or payment provider may need additional time to process the refund.

Cancellations

If you need to cancel an order, contact us as soon as possible at support@love4air.com. We’ll let you know whether cancellation is still possible. An order may already be processing or shipped by the time we receive your request.

Your legal rights

This policy does not limit any rights or remedies you have under applicable consumer protection laws. Depending on where you live and the circumstances, you may have rights beyond the 15-day return period described above.

Contact us

Love4air
Email: support@love4air.com